Tire Puncture (All models)
Updated over a week ago

A flat tire is never fun and can be very frustrating, so here's information on how to get you back on the road as soon as possible.

What causes this issue?

A tyre puncture can happen for many reasons, but usually it happens due to an impact or riding over a sharp object.

We recommend doing the following to identify what caused the puncture, as this will help you or your local bike shop know how best to fix it.

  • Check the valve core is tight and not leaking air.

  • Check there are no sharp objects stuck in the tire (if yes, you'll need an inner tube)

  • Check there is no tear/rip itself in the tire (if yes, you'll need a new tyre and inner tube)

  • Check there are no sharp exposed edges on the rim (if yes, visit a bike shop for this!)

How to minimize the risk of tire punctures?

To minimize the risk of a tire puncture, and damage to the motor. Ensure the scooter tires are at their recommended tire pressure of 35 PSI (2.41 Bar). This not only helps minimize the risk of a tire puncture, but riding with a flat tire can cause overload of the motor, which will eventually cause the motor to break.

Is this issue covered by warranty?

Tire punctures are caused by natural wear and tear, and is not covered by your warranty.

Where to have this issue fixed

  • Local Bike Shop: A lot of regions our riders use our Scooters don't have Certified Riley Repair Shops. We recommend visiting your local bike shop to easily and quickly fix this issue. Our tires are not specific to Riley Scooters scooters, so it's an easy repair.

  • Certified Riley Scooters Repair Shop: If you are near a Certified Riley Scooters Repair Shop, you can also drop it in there.

  • Self Repair: If you are handy, you can check the videos on our website and try it out yourself.

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